CUSTOMER SATISFACTION
The results of the customer satisfaction survey are impressive. For the year 2023, the report mark is an excellent 8.4! For years now, this satisfaction has been well above 8. Thanks! This report was made by Veldwerk Optimaal, ‘s-Hertogenbosch.
As in previous years, our clients are very satisfied with, among other things, the speed of response, keeping appointments and the respectful manner of guidance. Most satisfied with the coach's accessibility! We think the best compliment: all respondents (i.e. 100%!) would recommend Styx Career Consult to others.
Our clients are also very satisfied with our respectful and positive approach, our useful network, the inspiring view on matters and, of course, the results. Finally, they appreciate working with a fixed contact person and the good accessibility in the centre of Eindhoven. Our clients say they received excellent help in ‘getting an idea of what kind of work I could do’ and in ‘helping me to take steps necessary to eventually find a paid job’. ‘They listen very well and ask exactly the right questions.’ ‘Professional, empathetic and everything tailor-made.’ These are exactly the things we like at Styx. If a direct, practical approach suits you and you are looking for intensive, individual tailor-made counselling, feel free to contact us by email or phone to make a (no-obligation) introductory appointment.
How did the client experience the counselling? A selection of recent responses:
‘Very knowledgeable.’ ‘They help very passionately to find the perfect job for me.’ ‘Ruud thinks out-of-the-box.’ ‘Very pleasant personality and good sounding board.’ (from customer satisfaction survey 2023)
‘Ruud guided me in a pleasant way in exploring my preferences and options in the job market. He adapted very well to my needs and I constantly felt I was at the helm myself. Ruud was always ready with good advice on suggestions when I needed it.’ (31 years old)
‘Styx is a pleasant company, where fine people work. Mariska is friendly, reads between the lines, has a good sense of what is going on and what is needed. The advice was always tailor-made, applied to my situation, to what I presented and Mariska discussed this in a nice way.’ (aged 40)
‘I am very satisfied. Exactly what I needed. I have experienced that when you are allowed to try out your own choices you know what you want and can do well much faster. I have learned to think in terms of possibilities.’ (43 years old)
‘Very positive. With names in the initial period, I needed space and later more challenge. That's how it went. Self-insight has definitely improved. have become much more aware of where my strengths and pitfalls lie.’ (aged 54)
‘Very good. Ruud's approach is thorough and he was able to give me back a lot of self-confidence.’ (41 years)
‘Put your energy into the right things’
‘Privately and professionally, I went through a difficult period a few years ago. It was eating up energy and I noticed that I was no longer comfortable in my own skin. A former colleague advised me to talk to Styx. A golden tip! I didn't have any major life questions, but I did notice that Styx helped me in a pleasant way to put things in order. I didn't always take enough time for that myself in the pace of everyday life. At Styx, I got a listening ear, but above all a lot of questions. That forces you to reflect and helps you adjust your course based on your growing self-insight.
Giving up is not an option': that was always my motto. I am still a go-getter and always will be. But Styx gave me an important insight: not giving up can also mean that you use your energy the wrong way or that a situation eats up too much energy. Then it is good to let go. Giving up is not always a question of weakness, but of being able and daring to make the right choices. That was an important eye-opener, which also enabled me to accept the loss of my job. That gave room to take up a new, interesting challenge!’
Cor, 56 years
‘At Styx I was given full attention and space’
‘What Styx Career Consult has brought me? A lot of insight! After tough health problems, it was clear to me that my old job was no longer an option. I definitely knew what I no longer wanted. But the question of what I did want was difficult to answer. At Styx, I was given all the attention and space I needed to discover that. From the very first moment, I felt welcome and seen. With a few conversations and the right tools, I quickly discovered my strengths.
The realisation that I was not in the right working environment with my skills was very enlightening. By looking at where I do fit well, my personality traits now come into their own much better. Styx has given me a sense of security and confidence to be open and honest about who I am and what I need. And also importantly, they have taught me to accept that this process may take time and that I can accept myself as I am. I wish it to anyone who needs it to be able to receive this at Styx.’
Eva, 24 years
‘I learned to embrace my high sensitivity’
‘15 years held a position that never bored me and always challenged me. But I had now entered a different phase of life. The question arose whether my job was still a good fit for me. A difficult question for me, but Styx resolutely answered it with me. During the introductory meeting, I already felt it: this was the sparring partner I needed.
Very valuable is that Styx understood my ambition, but also understood that my high sensitivity is a factor to take into account. For me, my high sensitivity was sometimes an obstacle. But Styx taught me to embrace it and see it as a strength. This also gave me the insight that, for me, it is not a specific function but the atmosphere and mission that determine my job satisfaction.
It was precisely the atmosphere at Styx that appealed to me. The conversations were open, honest and without judgement. That's how you quickly build a bond of trust, which is necessary to get to the core. What that core was? That I tended to fill in for others what they would like to know, think or find. I now ask through and test my assumptions. More importantly, I look more with an open mind and realise that my experience and qualities are valuable. For me and for others.
Kelly, 42 years
